360, Himbi, Goma, North Kivu, Democratic Republic of the Congo +243 970 640 144 info@osahongd.org FR EN

Goma · North Kivu · DRC

Digital technology for humanitarian action and community support

OSAH supports local NGOs in the DRC through their digital transformation: connectivity, cloud tools, data collection, beneficiary management and data protection. Our goal: local organizations able to run their own humanitarian projects.

OSAH team and participants
Filling in forms
Session led by an OSAH officer

What we do

Supporting NGOs, from paper forms to the cloud

We act as the digital hub for local organizations: assessment, setup, training and support, all the way to independence.

SRV-01

Internet connectivity for community

Internet access for national ngo offices and comunity hotspot, for areas where land networks are missing or unstable.

Network
SRV-02

Cloud migration

Moving files, email and servers to Microsoft 365 and Azure: configuration, data transfer, security and backups.

Cloud
SRV-03

Data collection tools

Mobile form design (KoboToolbox, ODK, Microsoft Forms) and enumerator training for reliable data collection, even offline.

Data
SRV-04

Beneficiary management

Registration, unique identification and follow-up of beneficiaries to avoid duplicates and track the assistance each household receives.

Data
SRV-05

Digitizing internal processes

Requests, approvals, reports and archiving: paper circuits become simple, traceable digital workflows.

Processes
SRV-06

Supporting Schools Through Digitalization

Implementation of school management software to support schools in their digital transformation.

Projects
SRV-07

Data protection

Access management, encryption, backups and confidentiality rules to protect the sensitive information of the people we assist.

Security
SRV-08

Training and technical support

Hands-on sessions for staff and community relays, remote training and ongoing technical support.

Training

Our approach

From the field to decisions

Information collected from a family must reach decision-makers and funders, secure and easy to read.

  1. Assessment

    Review of the NGO's tools, connectivity and needs.

  2. Collection

    Mobile forms and trained enumerators for accurate data from the source.

  3. Transmission

    Reliable connectivity and syncing between the field and the office.

  4. Secure storage

    Data centralized in the cloud, with controlled access and backups.

  5. Analysis and accountability

    Dashboards and timely reports for donors and clusters.

Our work

Completed projects

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Cloud · North Kivu

Microsoft 365 adoption by local NGOs

Thanks to the Microsoft grant OSAH benefits from, we help local organizations set up, configure and use Microsoft 365.

7 October 2026

Why digital

Localizing humanitarian action requires accessible tools

Local actors are closest to affected populations. To manage projects, report to donors and protect data to the standards of humanitarian funding, they need digital tools and a reliable connection.

  • Better-targeted assistanceClean beneficiary lists, with no duplicates or omissions.
  • Reports in days, not weeksData collected on phones is uploaded as soon as there is network coverage.
  • People protectedSensitive information is stored and shared under clear rules.
  • Independent organizationsOnce trained, local teams manage their own tools.

In the field

Our teams with communities

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Registering participants
Women's group
End of session
Discussion circle
Taking notes

Digital news

Latest news

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Digital Transformation and Humanitarian Innovation · Masisi, North Kivu

Digitalizing Humanitarian Data Collection: OSAH Supports Concern Worldwide in Masisi Through ODK and KoboCollect

OSAH is supporting Concern Worldwide in the digital transformation of field data collection in Masisi, North Kivu, Democratic Republic of the Congo. Through digital tools such as ODK and KoboCollect, humanitarian teams can collect, organize, and process information more efficiently to support activity monitoring and identify community needs.

14 November 2023

They trust us

Partners and donors

See our partnerships →
VIMOTIC

Is your NGO ready to go digital?

Let us talk about your tools, your connectivity and your data. Together we build a realistic plan suited to the areas where you work.